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Welcome to Family Link

Your trust is important to us, and we know that allowing your child to have their own Google Account can be a difficult decision. The Family Link Parenting Notes (“Notes”) contain important information to consider when deciding whether to allow your child to sign in to Google services. If you want your child to have a Google Account, we need your permission to collect, use, or disclose your child's information as described in this notice (including the following privacy notice) and in Google's privacy policy. Once you've given your consent, your child's account will be added to your Google family group and you can manage it through Family Link. Please note that your child's Google Account will work just like your own. Your child can use it to access many Google services, such as services for the general public that you also use yourself - such as Chrome, Google Search, Gmail, Google Play, Hangouts and Google Assistant. Most of these products and services are not specifically designed for and are not specifically designed for children. Your child can also use these services to communicate with others or to find content that you consider inappropriate. Your child can also do the following with their account:

  • Access and search the internet

  • Send and receive email, chat messages, and video and voice calls

  • Buy, download and make in-app purchases, subject to the child's Google Play permission settings, apps, games, music, movies, books, and other content available on Google Play

  • Create, view, share and receive content such as photos, videos, audio files, notes, presentations and documents

  • Track health and fitness-related data in Google Fit, such as activity level, heart rate, blood pressure or diet

As described in the privacy notices for children's Google accounts (the minimum age for Google accounts varies from country to country) managed with Family Link (“Privacy Notices”), Google will not display personalized advertisements to your child. However, your child will see advertisements when using Google services. We will ask for your consent before we make any material changes to the procedures described in this notice.

Tools for parents

Family Link

After you've given consent to your child's account, you can do one of the following with Family Link:

  • Approve your child's downloads and purchases on Google Play and limit the visibility of content in the Google Play Store based on age ratings

  • Manage settings such as SafeSearch for Google Search

  • Check your child's app permissions, such as access to microphone, camera, location and contacts

  • Change the settings for the content filter in the YouTube Kids app

  • Set time restrictions for the use of Android or Chrome OS devices

  • See the location of your child's registered and active Android devices

  • Manage activity settings for your child's Google Account

  • Give a second family member permissions through your child's account

Family Link's tools can help you establish basic rules for your family about how to use digital media. Some Family Link settings can be changed online. However, if you want to use all of the Family Link tools, you'll need the Family Link app on an Android or iOS device. For example, you need the Family Link app if you want to use features like device usage time. Some features are only available on Android or Chrome OS devices. Others may require specific settings or conditions in order for them to function properly. For example, you can only see the location of your child's device in the Family Link app if the device is on, has an internet connection, and has recently been active. In addition, location sharing must be activated. Also, filters like SafeSearch and Google Chrome's website restrictions don't work perfectly, and your child may still see inappropriate, explicit, or other content that you don't think is appropriate.

Parental controls and purchase permissions for Google Play

Your child can view a wide range of content in the Google Play Store, such as the titles of apps, films, books and music. When setting up parental control for your child's account, you should check your child's Google Play settings and adjust them as necessary. These settings are based on the age ratings of third-party providers and may be incomplete or incorrectly assigned. It is therefore possible that, regardless of the settings selected, your child will also see entries for content that you consider inappropriate. It is possible that your child may request content that is intended for, or designed for, older audiences. Your child can also share information and communicate with others using third-party apps on their device. Therefore, you should think carefully about what content you approve. For example, your child can share photos or videos using third-party apps. Regardless of the permission settings you choose for your child's purchases and downloads, there are certain cases where you will not be asked for your consent. This applies, for example, if your child re-downloads an app or other content, installs an update for an app (even if additional content is added or is asked for additional data or permissions), or downloads shared content from the Google Play family library.

You can block apps through Family Link so that they can no longer be accessed on your child's Android or Chrome OS device. The app will then be hidden on your child's device, but not deleted. If necessary, you can unblock it again later. If you delete or uninstall an app on your child's device, your child can reinstall it without further approval. Family Link also gives you the ability to check permissions on your child's apps.

Privacy policy for children's Google Accounts managed with Family Link (the minimum age for Google Accounts varies from country to country) ("Privacy Policy")

We understand very well that you would like to know what personal data we collect in connection with your child's Google Account, why this data is collected and how you can update, manage, export and delete it. This privacy notice and Google's privacy policy explain what our privacy practices are for your child's Google account. If there are conflicting provisions, for example with regard to restrictions on personalized advertising, the provisions of the data protection notice take precedence.

This privacy notice does not apply to the practices of any third-party apps and websites (apps and websites that are not owned by Google) that your child may use. You should read the applicable terms and conditions and policies for any third-party app, promotion, or website (including how they collect and use information) to determine whether they are suitable for your child.

Information We Collect

The data protection declaration from Google explains which data we collect. This includes:

Information created by you and your child or shared with us

While creating a Google account, we ask you for personal data, for example first and last name, email address and date of birth. We collect the data that your child provides, such as your email address. We need this information so that we can ask for your consent. We also collect the data that your child creates, uploads or receives from others when using their account, for example when they save a photo in Google Photos or create a document in Google Drive.

Data we receive when your child uses our services

Specific data about our services: We automatically collect and store certain data about the services that your child uses and how they use them. For example, if your child is using Google Search, talking to the Google Assistant, or watching a video on YouTube Kids. These data include:

  • Your child's apps, browsers, and devices

    We collect data about the apps, browsers and devices your child uses to access Google services. This includes unique identifiers, the type and settings of the browser and device, the operating system, information about the cellular network such as the name of the cellular network provider and the telephone number and the version number of the app. We also collect data about the interactions of your child's apps, browsers and devices with our services. This includes, among other things, the IP address, crash reports, system activities and the date, time and referral URL of your child's request. We collect this data when a Google service on your child's device contacts our server, for example when they install an app from the Play Store.

  • Your child's activities

    We collect data about your child's activities in our services. We use this data, for example, to recommend apps to your child on Google Play that they may like. The data we collect about your child's activities includes, for example, search terms, videos viewed, voice and audio data while using our audio functions, people with whom they communicate or share content, and the Chrome browser history that is saved with the Google account has been synchronized. When your child uses our services to make and receive calls, or to send and receive messages - for example using Google Hangouts - we may collect telephony log information such as your child's phone number, caller number, callee number, forwarding numbers, Date and time of calls and messages, the duration of the call, information on forwarding and the type of calls. Your child can view and manage the activity data stored in their account. If you sign in to your child's Google Account, you can do so yourself.

  • Your child's location information

    When your child uses our services, we collect data about their location. Your child's location can be determined using the following information: GPS, IP address, sensor information from their device, and information about things near their device such as WiFi access points, cell towers, and Bluetooth-enabled devices. The type of location data we collect depends on, among other things, your child's device and account settings.

  • Your child's video and audio information

    We may collect voice and audio data from your child. For example, if your child uses commands to activate voice control (e.g. “Hey Google” or taps the microphone icon), a recording of the subsequent voice or audio input and a few seconds before it will be recorded. If the “Web & App Activities” setting is enabled, this recording may be saved to their account from one of your child's signed-in devices.

We use various technologies to collect and store your child's data. This includes cookies, pixel tags, local storage media such as the web storage of browsers or data caches of applications, databases and server logs. In general, we only request personal data from your child that is normally required to provide Google products and services for these accounts.

This is how we use the data we collect

The Google Privacy Policy explains in more detail the purposes for which Google collects data in connection with your child's Google account. In general, your child's data help us to offer our services on the market, to maintain and improve products and to develop new services. In addition, we can also personalize our services for your child, measure their performance and determine how they are used. We can also communicate directly with your child in connection with our services and improve safety and reliability.

We use various technologies to process your child's data for these purposes. Automated systems are used that learn what interests your child and can thus offer them personalized search results and other functions that are particularly relevant. With this knowledge, we can also identify misuse such as spam, malware, and illegal content. We also use algorithms to recognize patterns in data. If we discover spam, malware, illegal content, or other forms of abuse on our systems that violate our policies, we may disable your child's account or take other appropriate action. In certain circumstances, we will also report the violation to the relevant authorities.

We can use your child's data to make recommendations and provide personalized content and search results. For example, depending on your child's settings, Google Play uses certain data from apps that they have installed to recommend new apps to them.

In addition, we reserve the right to combine the data collected in our services and via your child's devices for the purposes described above. Depending on your child's account settings, their activities on other websites and in apps can be linked to their personal data in order to improve Google's services.

Google won't show your child personalized ads. This means that the advertisements they see are not based on data from their account but, for example, on the content of the website or app your child is viewing, the current search query or the general location (e.g. the city or the state). When surfing the web or using non-Google apps, your child may see ads that are not served by Google but by other ad platforms. This may have been personalized by third parties.

Data your child can share

When your child is signed in to their Google Account, they can share data such as photos, videos, audio files, and locations publicly and with others. If your child shares data publicly, search engines, including Google Search, may have access to that data.

Data that we share

The data we collect will only be passed on to locations outside of Google under certain circumstances. We only share personal data with companies, organizations and people outside of Google in the following cases:

With consent

We pass on personal data to locations outside of Google if we have received your consent for this (if applicable).

To your family group

Your child's information, including name, photo, email address, and Google Play purchases, can be shared with members of your family group on Google.

For processing by other bodies

We make personal data available to our partners, other trustworthy companies or persons who process it on our behalf. This is done on the basis of our instructions and in accordance with this data protection information and Google's data protection declaration as well as other appropriate confidentiality and security measures.

For legal reasons

We will pass on personal data to companies, organizations or persons outside of Google if we can assume in good faith that access to this data or its use, storage or disclosure is reasonably necessary in order to

  • comply with applicable laws, regulations or legal processes or comply with an enforceable official order,

  • enforce applicable terms of use, including investigating possible violations,

  • Detect, prevent or otherwise combat fraud, security flaws or technical problems, or

  • Protect the rights, property, or safety of Google, our users, or the public from harm, to the extent permitted or required by law.

We may share non-personal information publicly and with our partners such as publishers, advertisers, developers, or rights holders. For example, we publish data to show trends in the general use of our services. In addition, we allow certain partners to collect data from browsers or devices using their own cookies or similar technologies for advertising and measurement purposes.

This privacy notice applies if your child is signed into YouTube Kids with their Google account. If they are not signed in to YouTube Kids with their Google Account, the YouTube Kids privacy notices apply.

Access to your child's personal information

You can access your child's data and change or delete them. All you have to do is sign in to your child's Google account. If you've forgotten your child's password, you can reset them using the Family Link app or Family Link settings on the web. As soon as you are logged in to the account, you have the option of checking and adjusting the privacy settings and your child's information using the various controls such as the Google activity settings. You can find more about these controls in Google's privacy policy.

By default, your child can change their activity settings, delete their previous activities under "My Activities" and grant third-party app permissions, for example for device location, microphone or contacts. If you don't want that, you can also choose to allow your child to change activity settings only with the consent of a parent. To do this, go to the Settings menu in Family Link (either in the app or in a web browser) and change the settings for “Manage Google Activities” to “Parents Only”.

You can also use Family Link to change your child's Google Account information, review app activity and permissions, and manage the options that allow your child to give apps specific permissions. This allows these apps to access data from your child's device such as location, microphone and contacts, for example. Family Link can also be used to manage your child's access to certain functions, apps and services on Android devices and to change their Android permissions.

If you no longer want your child to use their Google Account, you can delete them at any time. To do this, click "Delete Account" on the account information page in the app or under the Family Link settings on the Internet. Your child's account information will then be permanently deleted after a reasonable period of time.

Is your child old enough to have a Google Account?

You can check this list of countries to see whether your child has reached the minimum age to manage their Google account themselves. If your child then chooses to do so, it also means you will no longer have access to their account unless you re-establish parental control through Family Link. Before your child reaches the minimum age, we will notify you and your child.

Contact

If you have any questions about your child's Google Account, please let us know - we're here to help. For more information about Family Link and your child's Google Account, see Help. To send us feedback on the app or your child's Google Account in Family Link, tap the three-stroke menu ☰> Help & Feedback> Give Feedback. You can also contact us by email or at this address:

Google
1600 Amphitheater Parkway
Mountain View, CA 94043, USA
Phone: +1 855 696 1131 (USA)
Information on how to contact us in other countries can be found at g.co/ContactFamilyLinkHelp.

If you have any questions about the collection and use of your child's data by Google, you can contact Google and our data protection department. If you have any concerns about your rights under applicable local law, you can also contact your local data protection authority.

Family Link notices for children under 13 (some countries have different minimum ages for Google Accounts)