Why is the Tenda WiFi router not working?

WiFi connected but no internet - you can do that

If your device is connected to WiFi but no internet is available, it can be very annoying. In this case, you will find out what you can do to rectify the problem in this practical tip.

WiFi connected but no internet - you can do that

If your WiFi is connected but you don't have internet, there are several things you can do.

  • First, check that the wireless router is connected to the internet. You can get this information on the router's user interface.
  • Check if the problem occurs with all devices on your network or only your computer has this problem. If other devices cannot access the Internet either, this is a sign of a router or provider problem.
  • You can create temporary remedies by - if possible - connecting your device to the router using an Ethernet cable. Then, if internet is available, the problem is actually with the WiFi connection.
  • Try restarting the router. In many cases this can fix connection problems. Also, restart the device that failed to connect to the Internet.

Fix WiFi problems: Other options

If you still don't have an internet connection despite the above methods, here are a few options you can try.

  • If none of your devices have internet access and your router cannot establish a DSL connection either, the problem is likely with your internet provider. Check your mobile data to see if other users are also having problems. Sites like allestören.de can provide you with helpful information.
  • Check your computer to see if the problem only occurs with connections to your router or also to other networks. For example, try a connection to a mobile hotspot on your smartphone or ask a neighbor to be able to use the Internet for a short time.
  • The Windows troubleshooter is a quick and easy way to find and troubleshoot problems. To do this, open the settings, select [Update and Security] and then select [Troubleshoot] on the left. From here you can start the wizard and look for problems.
  • Try turning your WiFi off and on again. To do this, open the Windows Info Center and deactivate the "WLAN" or "Network" tile. Then reactivate the tile again.
  • Check if you have installed any VPN software that could interfere with the internet connection. Disable it or uninstall the program if you no longer need it.
  • You can also try to completely deactivate the WLAN adapter of your device and then restart it. You can do this in Device Manager. You can find your WLAN adapter under "Network adapters."

WiFi problems with Windows: Here's how to fix them

If you have determined that the problem only occurs on your Windows device and not on other devices on your network, the following steps may be able to help if the tips above did not resolve the problem.

  1. Open the Control Panel, select the Network and Sharing Center and click on the name of your WLAN network.
  2. Now click on "Details" and check whether the router's internal IP address has been entered for the standard gateway, DHCP server and DNS server.
  3. If this is not the case, close the window, click on the name of your WLAN network again and then click on "Properties".
  4. Now mark the entry "Internet Protocol, Version 4", press "Properties" and select the option "Obtain an IP address automatically".

Video tip: More stable Internet: WLAN Optimizer

Check out the next article for the best tips for faster WiFi.

(Original tip written by: Jonas Brandstetter)